Product Owner - CRM
We are looking for a Product Owner to drive the development of our Customer Relationship Management products!
About us
Are you passionate about driving innovation, delivering exceptional products, and leading high-performing teams? We are looking for a Product Owner to drive the development of our Customer Relationship Management products!
What you will do
As a Product Owner for CRM you will belong to the Customer Domain in our Banking as a Service organization. The CRM team operates as a cross-functional unit comprising frontend engineers, backend engineers, and a product designer. Our primary focus is on developing and enhancing Customer Relationship Management (CRM) tools tailored for our distributors. These tools include customer-facing products such as SEB Embedded website as well as internal-facing solutions like our Case Management System. Here are some of the things you will do:
- Be responsible for the direction and execution of the roadmap.
- Plan for discovery phase to gather stakeholder requirements together with product designer and tech lead.
- Plan and coordinate work between product design, frontend and backend engineers.
- Collaborate with stakeholders, developers, product managers and other product owners to ensure that the roadmap is aligned with the overall banking-as-a-service platform vision.
- Document requirements and processes for future development, optimize and replacing them as needed. Ensure efficient compliance with regulations.
- Continuously seek ways to improve quality and what actions that can be taken to enhance performance.
Who you are
- Experience building a product from scratch.
- A true collaborator with the ability to prioritize needs and communicate them to stakeholders.
- Experience in leading and working within a cross-functional team.
- Strong analytical abilities, data informed decision making and problem-solving skills.
- Ability to identify risks and efficiently mitigate them when needed.
- Great communication skills in English.
- Meritorious if you have experience from the fintech and/or bank industry.
- Meritorious if you have experience as a Product Owner, preferably experience in developing an internally used product and/or CRM tool.
What we offer
This is an exciting opportunity to be part of the journey! Together with our team, you will play an important part in developing and building our scaling business. You will be part of building great services and outstanding products and at the same time develop yourself as a professional. We offer you a warm, fun, challenging and innovative environment where you can strive together with your outstanding colleagues. Other than that, you’ll get a great benefits package from a collective bargaining deal in SEB Group.
Application
We review applications on a rolling basis and the position may be filled before the set end date.
- Locations
- Solna
- Remote status
- Hybrid
About SEB Embedded
We are an inhouse start-up at SEB. We have the ambition to build a platform that can be used by the SEB group and by external partners looking to embed financial services in their customer journeys. This is our way of combining the strength of an established bank with technologies of the future: to build new products and to bring banking to where it's needed. We believe this is how we can contribute to driving innovation within and beyond the banking industry.
Product Owner - CRM
We are looking for a Product Owner to drive the development of our Customer Relationship Management products!
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