Senior Engineering Manager - Customer Lifecycle Management
SEB Embedded is on a mission to push the boundaries of financial services and we are looking for a Senior Engineering Manager to lead the CLM domain!
SEB Embedded is on a mission to push the boundaries of financial services through banking-as-a-service. We are a business unit within SEB with separate governance, ways of working and approach to tech. Our goal is to win in the battleground of fintech utilizing our strong banking fundamentals from SEB including expertise, capital and banking license giving us a unique opportunity to disrupt ourselves and the rest of the banking industry.
About the team
The CLM domain is responsible for the microservices, APIs and frontend experiences related to customer lifecycle management. This includes things like customer onboarding, IAM and customer case management experience as well as owning the customer related financial processes. The domain consists of three teams with a mix of product design, backend and frontend engineers.
What you will do
In this role you have an important part in fostering a collaborative and supportive work environment delivering engineering excellence. As a Senior Engineering Manager you will ensure that the team is set up for success, supporting them to reach deliverables as well as enabling effective collaborations and professional growth.
As a Senior Engineering Manager you will:
- Provide coaching to Engineering Managers, contribute to leadership growth and team performance
- Manage Profit and Loss (PNL) and play a key role in the domain’s strategic direction
- Contribute to business unit direction decisions as part of the extended management group
- Accountable for organization and technology health across multiple teams
- Collaborate with cross-functional teams to deliver high-impact projects across multiple domains, ensuring alignment with both business and technical objectives
- Foster an inclusive and collaborative culture by mentoring engineers from diverse backgrounds and encouraging knowledge-sharing through presentations and technical workshops
Who you are
You showcase adaptability and helpfulness, and as a Senior Engineering Manager you’ll be part of fostering a culture that welcomes innovative solutions in the team. You will lead the engineering teams through your accountable, challenge-ready, and collaborative approach. In the role you also need to have an open mindset and see the potential for failure as a pathway to progress.
To succeed in this role you have:
- Ability to collaborate and communicate effectively with different stakeholders and collaboration partners.
- An interest in supporting others in their growth journey, coaching and mentoring.
- An innovative and flexible mindset, enabling you to support the team when encountering new challenges.
- Previous experience managing managers and delivering complex projects to production giving you the ability to anticipate challenges.
- Bonus if you have experience working in a regulated environment
Application
We will be reviewing applications on an ongoing basis.
- Locations
- Solna
- Remote status
- Hybrid
About SEB Embedded
We are an inhouse start-up at SEB. We have the ambition to build a platform that can be used by the SEB group and by external partners looking to embed financial services in their customer journeys. This is our way of combining the strength of an established bank with technologies of the future: to build new products and to bring banking to where it's needed. We believe this is how we can contribute to driving innovation within and beyond the banking industry.
Senior Engineering Manager - Customer Lifecycle Management
SEB Embedded is on a mission to push the boundaries of financial services and we are looking for a Senior Engineering Manager to lead the CLM domain!
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